Last updated: September 2026 · Arvelos, astro.arvelos.cloud · support@arvelos.cloud
Birth details (date, time, place): used solely to calculate your astrology report. We treat these as personal data and never share them with advertising or analytics providers.
Name and email: used to personalize and deliver your report, and to respond if you contact support.
Phone number (optional): only if you choose to provide it, used solely as a support reference — never for marketing, never shared.
Campaign parameters (UTM tags in the link you arrived from): used in aggregate to understand which of our content brought you here. These are not tied to your birth details in any analytics tool.
Free 2-page preview: if you request this, we use your birth details the same way as a paid report — solely to calculate your preview — and email it to the address you gave us, along with a one-time discount code that expires after 48 hours. No payment is involved. This is a separate, explicit request; it does not opt you in to marketing emails, and we don't send you anything beyond the preview and the code unless you separately tick one of the marketing boxes at checkout.
Necessary cookies keep the site working: remembering this cookie choice, your currency, and your checkout session. These are always active and cannot be turned off, since the site can't function without them.
Analytics and marketing cookies are optional and only run if you click Accept on our cookie banner. We use the Google Ads tag to measure which of our ads bring visitors to Arvelos and lead to a purchase. It only sets advertising cookies if you click Accept on our cookie banner; until then (or if you click Reject) it runs in Google's consent mode without advertising cookies.
We use Google Analytics to count visits and see which pages and steps of the order form people reach, so we can improve the site. Like the Google Ads tag, it only sets cookies if you click Accept. We never send your name, email or birth details to Google; purchases are recorded only as the report type, price and an order reference.
If you click Accept, we also use Microsoft Clarity to understand how the site is used: where people click and scroll, and anonymised recordings of visits, so we can fix confusing parts of the page. The order form is masked, so what you type (including your name, email and birth details) is never captured. Clarity is not loaded at all unless you accept. Microsoft's use of this data is covered by the Clarity terms and Microsoft privacy statement.
If you click Accept, we also use the Meta Pixel to measure which of our Facebook and Instagram ads lead to a purchase, and to show our ads to people more likely to be interested. It is not loaded at all unless you accept, and it stops if you later choose Reject in Cookie settings. Purchases are reported only as the report type, price and an order reference; your name, email and birth details are never sent to Meta. Meta's use of this data is covered by the Meta privacy policy.
Your birth details, name and email are never sent to Google. You can change your choice anytime via Cookie settings. Google's use of this data is covered by its advertising policy.
We don't sell your data. We don't share your birth details, name or email with advertisers. We don't store your card details — payment is handled entirely by our payment provider (Stripe or Razorpay), on their own secure page; we never see or touch your card number. We don't email you marketing unless you explicitly ticked one of the optional boxes at checkout — general updates, and monthly Rashi/zodiac insights are separate opt-ins, both unticked by default. Email support@arvelos.cloud anytime to stop either (or both) — we'll action it promptly. (A self-serve unsubscribe link is on the way; until then, this is the way.)
Order records are kept as required for accounting and dispute handling. We also keep a simple customer record (name, email, phone if given, and which of the optional emails you're subscribed to) so we can help you if you have an issue with a past order. You may request deletion of your birth details, report, and this customer record at any time by emailing support@arvelos.cloud — we will delete them within 30 days, keeping only the minimum needed for accounting (order date, amount, and status), with everything that could identify you removed.
Under GDPR/UK GDPR you have the right to access, correct, export, or delete your personal data, and to object to processing. Email support@arvelos.cloud to exercise any of these. You may also lodge a complaint with your local supervisory authority.
Our service runs on servers in the EU. Reports and order data are stored there.